Feedback

We at Cakeaway aim to bring all of our customers the very best value for money, services and food around Manchester. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Absolute joke! Was told it would be delivered within 45mins. That turned out to be 90mins instead. Apple crumble was freezing cold so didn’t eat it. Not worth the money and won’t be ordering again and I’ll be telling people to stay clear. Guy on the phone was rude as well.

Kieran, 07 Mar 2021

foodHub

I said cancel it listen

Nicholas, 02 Mar 2021

foodHub

Strawberries wasnt worth £6.99 for only 4 of them absolute rip off and to even ask for £2 extra for pink ICING is just cheeky i want the £14 back i spent on the straeberries as wasnt worth one bit

Courtney, 01 Mar 2021


Alice , 26 Feb 2021

Good quality

Aadil, 25 Feb 2021

Always order from cakeaway

Georgia, 15 Feb 2021

2 hours later still waiting for my cakeaway

A, 14 Feb 2021

Hello I placed an order #14C36 via Uber Eats this morning and it has still not arrived. I contacted the bakery earlier who said it was out for delivery but delayed due to demand which is fine however my order status has now changed to delivered when I have not received my order. Please can you look into this for me as I have been charged £10.61 but not received any product. Many thanks, Chlöe Kayes

Chloe Kayes, 14 Feb 2021

Thank so much she love the cake. X

Alicia Evans, 13 Feb 2021

Hi

Danny, 08 Feb 2021

Great food always from here. Great customer service

Dems, 03 Feb 2021

Very late !!

Mia, 02 Feb 2021

Good

Leah, 31 Jan 2021

Over an hour late after the estimated arrival time I was given and the women I spoke to over the phone was rude and had no time for me and then has the cheek to put the phone down on me instead of answering my question. ‘Great’ customer service you’ve got.

Charley Entwistle , 31 Jan 2021

do not knock on door n dont ring doorbell

Becky, 29 Jan 2021

i am very unhappy with how long it has taken it is over an hour late and every time i ring they tell me there 5mins away this has happened every single time i’ve ordered from here i’m still waiting now joke isn’t the word

Kerry Mcgill, 17 Jan 2021

Amazing cakes, service & Staff

Jeni, 16 Jan 2021

Always nice food

Mana, 16 Jan 2021

Amazing service for all occasions to the quick last minute orders to birthday cakes!!! ... And the selection is amazing ... So much to choose from by far the best cakes and shakes and everything else we have ever had!!!! The staff are all so friendly and helpful best cakeaway around!!!

Jeni, 10 Jan 2021

I just feel they are too expensive but they are very nice and excellent quality

Sophina, 06 Jan 2021

Nice fresh but is abit expensive

Carmen, 02 Jan 2021

Amazing Food, Great Prices and nice staff

Samira, 02 Jan 2021

Order number 1111063751 I have been waiting over two hours to know be told on just eat my food has been delivered when it hasn’t could a manager please get back in contact with me ASAP please thank you

Chloe, 02 Jan 2021

Didn’t receive my food. Ordered through justeat and it says that it’s been delivered and it’s not. Ordered at 9pm

Lucy Silverside , 01 Jan 2021

I have ordered numerous times over the years, although service is usually a little slow, it is always worth the wait!

Rachel, 31 Dec 2020

Thank you so much for the order. It turned out amazing. Recipient was very happy. I will say please make sure the driver reads any instructions. Also to improve service please put an option on your website to create your own platter to avoid any confusion.

R, 29 Dec 2020