Feedback

We at Cakeaway aim to bring all of our customers the very best value for money, services and food around Manchester. Give us feedback.

  • Value for Money
  • Service
  • Product Quality

Nice

Tristan, 08 Jun 2021

The driver Ameer is the best. 10/10 service. Great driver came sooner then it said. Excellent service from him.

Aadam, 07 Jun 2021

foodHub


Matthew, 07 Jun 2021

foodHub


Matthew, 07 Jun 2021

Cakes taste really good.

Justin M, 02 Jun 2021

Food arrived after my last review, was very tasty, probably would have been nicer warm but mistakes happen

Xavier, 01 Jun 2021

Orderer £35 worth of food, by around 2am said it finished cooking, by 3:20 am said it had been delivered despite receiving no food

Xavier, 01 Jun 2021

Excellent order

Louis, 25 May 2021

Excellent order

Louis, 25 May 2021

Order over an hour late because it was raining . Rude staff

Jo, 15 May 2021

Order wrong and was over 1 hour late slushes melted ordered for the kids because it was over an hour late ended up throwing them in the bin never use this place again

Ryan, 09 May 2021

Think you may need to check your kitchen utensils, after a 2 hour wait I took several spoonfuls of my brownie to find a sharp piece of plastic had been baked inside the brownie! Absolutely shocking!

Hollie, 08 May 2021

Order still not arrived waiting over an hour

Daniel, 08 May 2021

Nearly 2 hours late don’t order from here and won’t answer calls, purposely declining. Overall disappointed

Adam, 08 May 2021

My grandson waited 2.5 hours for delivery was told 3 times will be 10 minutes and he had to go to bed and could not have milk shake slush and cake this is the 2nd time it has take this long with delivery Huber eats

Cameron Ebrey , 08 May 2021

My order was over an hour late and was cold when it arrived. Didn't arrive until 2am. Disappointing for a Thursday night.

Chloe , 07 May 2021

Order hasn’t been received

Saman, 03 May 2021

Have ordered in the shop years ago when it first opened and had terrible service then but thought it was just teething problems, ordered on Ubereats last night and nothing has changed. Terrible service, how this shop is still open is beyond me! Order was over 2 hours late, the food was cold and wasn’t as described and my Ben & Jerry’s (£3.99) was replaced with cheap different flavour ice cream. When I called Cakeaway to cancel as the food hadn’t even left the shop 2 hours after the order was placed, I was left on hold and then told 15 minutes later that there was nothing you could do and it was Ubereats responsibility. Is it not Cakeaways responsibility as a business to deliver on time and what the customer has actually ordered? Very poor service, gets worse every time. I notice my review is similar to others. The owner of this shop needs to look into this shocking service, it is not right that people are paying for this awful service and quality of food!

Steph Leonard, 03 May 2021

Your service is trash. It's a shame because I actually like the quality of the cakes you make the delivery and the service are garbage. I've been waiting 3hours for my order to arrive and it's currently 11pm. I am beyond pissed. If you dont have enough drivers dont give people the option of delivery! Simple... To make matters worse I cannot get through on the number you have provided on the site. Thumbs down from me

Kp , 02 May 2021

Daylight robbery!! If you want to pay £30 for about £10 worth of food then go ahead and order. Not worth the money and delivery was an hour late! Tho looking at the just eat reviews it seems I’m lucky I even received it at all

Joanne Kiernan , 27 Apr 2021

Yes just sometimes delivery a bit long and it’s so much better when the cheesecakes are so fresh and the house cream and cookie dough is lovely

Noname, 26 Apr 2021

Easy to use

Angelique, 26 Apr 2021

Very bad service no update on time

Oliver , 24 Apr 2021

Won’t be ordering again been good in past but since delivery driver decided it was more than what it was n still won’t budge I gave it him told him I’d ring up n still no help so yeah thanks for nothing n even put cake in my. Sundae even tho I don’t want it

Jordan, 24 Apr 2021

Nice

Robyn, 17 Apr 2021

Very good

Lauren, 16 Apr 2021